Network Support

Remote Admin
Most of our network designs can be remotely managed by our engineers. This service allows companies to keep IT Cost down.

Help Desk
TechKnowledge@ designed this service to help those companies in need of technical assist without the cost of hiring new technical staff.


	TechKnowledge@ Network Support Network Support TechKnowledge@ has vendor certified professional's that can perform any task necessary weather on-site or off-site at your remote location. We supply on-site technicians for your everyday assistance or depot technicians that can respond to your needs on a per call bases. Features : LAN/WAN Technicians IMAC Technicians Field Service and Repair Technicians Details : LAN/WAN Technicians Our LAN/WAN Technicians provide high level support to clients with networking systems of 250 -500 clients or more. These technicians are vendor certified to support software as well as hardware. Install, Moves, Adds, Changes (IMAC) IMAC'S handle any move, add, change or install on a companies network. These technicians are vendor certified and trained on company specific equipment. Most of our IMAC's work on a per call bases and handle about 20-35 calls a day. Any desktop change or installation will be handle by one of our IMAC tech's. IMAC's keep the productivity of companies running by enabling high level support teams to manage high performance servers. Field Service and Repair Technician All off-site repairs are given to a field technician. These technicians are responsible for different regions of service. Our field service techs work with organizations, schools and other companies that have more that one location and need support.